Booksellers Rollout Retail Expert's NaviStor® Loss Prevention and Business Intelligence Software
Woburn, November 29, 2004
-- Barnes and Noble College Booksellers has selected Retail Expert,
Inc.’s NaviStor as their tool of choice to expand vital business
intelligence and reduce shrink. NaviStor is a performance management
tool that drastically reduces the time it takes loss prevention
managers to uncover and analyze exceptions among a copious amount
of complex data.
"We are very excited to be working with Retail Expert
and are looking forward to seeing significant reductions in our
corporate shrink numbers" says Steve Welk, Director of Loss Prevention
and Audit for Barnes and Noble College Booksellers. He adds,
"Shrink reduction begins at the store level and NaviStor is helping
us reduce fraud in three key areas: book buyback, refunds and voids.
In addition, NaviStor provides our investigators with definitive
tools that are designed to help them achieve success. We will also
take advantage of the scorecarding feature to keep our managers
current with loss prevention trends."
Retail Expert Inc.'s Executive Vice President, John
Conmy, said "NaviStor continues to lead the Loss Prevention “war
on shrink” by providing retail businesses with effective tools
and information that management needs to understand their businesses,
increase profitability, and operate more efficiently. Loss Prevention
and Operation Managers are able to identify employees who deviate
from company policy and procedures, employees who may need additional
training, as well as employees who engage in fraudulent practices."
Headquartered in Basking Ridge, NJ, Barnes and Noble
College Booksellers is the premier university bookstore company
and is deeply committed to supporting the academic mission of the
colleges and universities they serve. By providing an environment
that encourages the love and use of books, their objective is to
be part of the student learning experience and to provide faculty
with the resources they need by delivering outstanding service to
all customers and ensuring they can find the books they want, when
they want them, in a bookstore or on a website conducive to academic
discovery. For more information, visit www.bkstore.com.
Retail Expert, Inc. is a privately owned company with
offices in Boston, Philadelphia, and San Diego. Retail Expert Inc.
provides innovative software solutions as well as superior technical
and consulting services to the retail industry. Its applications
deliver significant value and rapid ROI in the Loss Prevention,
Sales Audit, Operations, Freight Management, Refund Management,
and Inventory Control disciplines. NaviStor is a registered trademark
of Retail Expert, Inc.
In addition to Barnes and Noble College Booksellers, Retail Expert,
Inc.'s customers include: CVS/Pharmacy, Rite Aid Corporation, Toys
‘R’ Us, Food City (K-VA-T), Linens 'n Things, Marshall's,
TJ Maxx, Burlington Coat Factory, Home Goods, Helzberg Diamonds,
Regis Corporation, Spencer Gifts, Bashas’, Big Y Foods, Lund
Food Holdings, HEB Grocery, Schnuck Markets, Gordmans, Hannaford
Brothers, Vitamin World, The Penn Traffic, and Lowes Foods.
Visit www.retailexpert.com for more information.
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