Spartan Stores Selects Retail Expert Inc.’s NaviStor® Performance Management Application and Retail Expert’s New Store Manager’s Assistant to Control Shrink

Woburn, Massachusetts - Retail Expert, Inc. announced that Spartan Distribution, LLC, headquartered in Grand Rapids, MI has selected Retail Expert, the leading provider of loss prevention software, as their corporate exception reporting and performance management partner.

Retail Expert, Inc.’s software product, NaviStor®, manages Key Performance Indicators (KPIs) for the retail enterprise with a focus on reducing shrinkage and improving operational performance. Key features include exception reporting, scorecarding, data mining, and automated email alerts. NaviStor® can quickly identify company policy, procedure infractions and associates needing additional training.

In addition, Spartan Stores selected Retail Expert’s newest product offering, the web-based report “Store Manager's Assistant.” SMA provides a weekly report that gives Store Managers insight into how specific areas of their store are operating, as well as pointing out high risk or poorly performing associates. Spartan will also be implementing Retail Expert’s CCTV interface through which NaviStor alerts an investigator who can then view suspicious transactions.

"We are very excited about the selection of Retail Expert, Inc.’s NaviStor exception reporting and performance management system," commented Tim Bartkowiak, Director of Security for Spartan. "NaviStor will offer us the flexibility we need to set up the specific business measurements necessary to reduce our exposure to shrinkage and improve operational performance," added Bartkowiak. “We are also looking forward to rolling out Retail Expert’s new Store Manager’s Assistant to all of our stores. We see a need to involve our store managers in the process of improving performance and working closely with their employees. NaviStor will easily adapt to our business requirements and will automatically provide our management team with numerous business performance, summary and scorecard reports." Retail Expert’s new Store Manager’s Assistant to all of our stores. We see a need to involve our store managers in the process of improving performance and working closely with their employees. NaviStor will easily adapt to our business requirements and will automatically provide our management team with numerous business performance, summary and scorecard reports."

Retail Expert, Inc.’s executive vice president, John Conmy said, "We are very pleased that Spartan has chosen Retail Expert. NaviStor is developing a successful track record of providing grocers with the tools necessary to efficiently monitor their businesses."

About Retail Expert, Inc.

Retail Expert, Inc. was founded in 1996 and is a privately owned company with offices in Boston , Philadelphia and San Diego . Retail Expert Inc. provides innovative software solutions as well as superior technical and consulting services for the retail industry. Its applications deliver significant benefits and rapid ROI in Loss Prevention, Sales Audit, Operations, Freight Management, Refund Management and Inventory Control disciplines. In addition to Spartan Stores, Retail Expert, Inc.’s customers include CVS/Pharmacy, Rite Aid Corporation, Linens ‘n Things, Marshall’s, TJ Maxx, Burlington Coat Factory, Helzberg Diamonds, Home Goods, Regis Corporation, Spencer Gifts, Toys R Us, Babies R Us, Schnuck Markets, Barnes & Noble College Booksellers, Basha, Gordman’s, Lund Food Holdings, Big Y Foods, Hannaford Bros., HEB Grocery, Penn Traffic Company, Lowes Foods, Spartan Distribution, LLC and a very large specialty retail apparel chain in the San Francisco Bay area.

About Spartan Stores

Based in Grand Rapids, Michigan, Spartan Stores, Inc. (NASDAQ: SPTN) owns and operates 54 supermarkets and 20 deep-discount drug stores in Michigan and Ohio , including: Family Fare Supermarkets, Glen’s Markets and The Pharm. The company also supplies more than 40,000 private-label and national brand products to more than 330 independent grocery stores.