The Penn Traffic Company Rolls Out Retail Expert Inc.'s New Store Manager's Assistant to Join
Their Arsenal of Retail Expert Products To Fight Shrink

Woburn, Massachusetts - Retail Expert, Inc. announced that The Penn Traffic Company has deployed Retail Expert’s new Store Manager’s Assistant to their supermarket locations. The newly launched web based Store Manager’s Assistant provides periodic reports that give store managers insight into how areas of their stores are operating. It also identifies opportunities for improved financial performance and shrink reduction.

Along with NaviStor Exception Reporting, Store Manager’s Assistant adds another weapon in retailers’ war against shrink and improved operational performance.

"We are very excited about the results we have seen since the launch of Retail Expert, Inc.’s NaviStor exception reporting and performance management system," commented Steve Middleton, Vice President of Asset Protection for The Penn Traffic Company. “Retail Expert’s new Store Manager’s Assistant will give our store managers the information needed to improve their operations. By pinpointing key performance indicators that are important to the business, our store managers have the details they need to change behaviors that cause shrink and combat store operational inefficiencies. NaviStor offers complete flexibility in establishing specific business measurements necessary to reduce our exposure to shrink and sales reducing activities while improving operational performance," added Middleton.

Retail Expert, Inc.’s software product, NaviStor® manages Key Performance Indicators (KPIs) for the retail enterprise with a focus on reducing shrinkage and improving operational performance. Key features include exception reporting, scorecarding, data mining and automated email alerts. NaviStor® quickly identifies company policy, procedure infractions, and associates who need additional training.

Retail Expert, Inc.’s President, Garrett Knight said, "NaviStor has a successful track record of providing grocers with the tools they need to operate more efficiently and increase profitability." Knight also commented, “With input from our customers, we designed Store Manager’s Assistant to reduce shrink, improve operations, and enhance customer service. Store Managers now have a concise report that identifies areas of his or her operation that need immediate attention. ”

Retail Expert, the leading provider of loss prevention software, is pleased to have been selected as The Penn Traffic Company’s corporate exception reporting and performance management partner.

About Retail Expert, Inc.
Retail Expert, Inc. was founded in 1996 and is a privately owned company with offices in Boston, New Jersey, Philadelphia, and San Diego . Retail Expert Inc. provides innovative software solutions as well as superior technical and consulting services for the retail industry. Its applications deliver significant benefits and rapid ROI in, Loss Prevention, Sales Audit, Operations, Freight Management, Refund Management and Inventory Control disciplines. In addition to Penn Traffic, Retail Expert, Inc.’s customers include CVS/Pharmacy, Rite Aid Corporation, Linens ‘n Things, Marshall’s, TJ Maxx, Burlington Coat Factory, Helzberg Diamonds, Home Goods, Regis Corporation, Spencer Gifts, Toys R Us, Babies R Us, Schnuck Markets, Barnes & Noble College Booksellers, Basha, Gordman’s, Lund Food Holdings, Big Y Foods, Hannaford Bros., HEB Grocery, Spartan Stores, Lowes Foods, and a very large specialty retail apparel chain in the San Francisco Bay area.

About The Penn Traffic Company
The Penn Traffic Company operates 110 supermarkets in Pennsylvania , upstate New York, Vermont and New Hampshire under the BiLo, P&C and Quality trade names. Penn Traffic also operates a wholesale food distribution business serving 79 licensed franchises and 41 independent operators and Penny Curtiss, a Syracuse-based commercial bakery.